• These systems are generally very expensive to license
Software licensing alone can cost from $30,000 to well over $300,000!
Expensive support and maintenance contracts are always required
Some companies charge up to 25% of what you paid up front annually!
Even so, many companies still charge for every support call!
• You DO get to set your own ticketing fees (if any) - there are usually no per-ticket fees
• Expensive hardware is also required
Just the database server can cost from $5,000 to more than $50,000!
• Your entire network must be PCI compliant if you take credit cards
This includes an annual questionaire, data encryption
Larger organizations may require external network scans
External network scans must be conducted by a 3rd party and are expensive
• User interfaces are usually pretty good (but not always)
• You basically need an entire IT department to keep things running
Do you really want to spend all that money?

• These systems are usually fairly IN-expensive to license
• User interfaces are generally pretty limited
Command line (DOS) user interfaces are basically impossible to use
(Just think Ticketmaster® - and you thought they had great software!)
HTML (web browser) user interfaces are limited in functionality
You can't get a real touch screen user interface
POS hardware (like printers and cash drawers) is hard to control
• Ticketing fees are set by the software company and are often extremely high
Patrons can literally pay more in fees than for the face value of the ticket itself!
And guess who gets to handle all the complaint calls from patrons? YOU!